Logging in to your course

Your course joining instructions will provide details of the website address (URL) and any other information required to access your course website. Once you have consulted your joining instructions for details of the URL of your course, follow the links below for detailed instructions on how to log in. (Note: you should use the first link if your course joining instructions ask you to log in via the ‘Portal’ URL (http://portal.conted.ox.ac.uk), and the other link for all other courses.)

Logging in to Moodle via the ‘Portal’ URL (use this if you are studying an online short course)

Logging in to Moodle (use this if you are studying any other course)

Note: If you intend to pursue another course with us in the future, please do not assume that the login procedure and course facilities will remain the same. Our systems are periodically updated and procedures are revised – always refer to the latest copy of this guide before starting your course.

Common login problems

I can't remember my username and/or my password - If you cannot remember your username and/or password, or if you are unsure of either, then rather than wait until TALL IT Help can be contacted, you can use the automated login help option. If you access your course via ‘portal’ or with a Moodle username and password, click on the link ‘Forgotten your username or password?’, that can be found on the login page of the Moodle. If you access your course with your Oxford username you can request a new password using the Reset Password page.

The system keeps making me log in - Very occasionally, an incorrect username or password can get stuck in your browser cache and this will result in you having to continually log in to the system. Refer to the section ‘Your computer’, ‘Clearing the browser cache’, which can be found in the Technical Support section, for details of how to resolve this problem.