Important notice

We are upgrading our VLE (Moodle) installations. Most have been upgraded, but but are providing two versions of this site to support the few that haven't.

If you find that the guidance here does not match your course, you can access the other site at: http://onlinesupport-m19.conted.ox.ac.uk.

You are viewing the new (Moodle 2) support site.

To determine if you are on the correct site, compare the top of your course with these images:

  1. A horizontal grey bar above a blue area, with white text.
    Old version - Use http://onlinesupport-m19.conted.ox.ac.uk
  2. An entirely blue area, with white text.
    New version - Use this site

When the upgrade is complete, all the online support will be on http://onlinesupport.conted.ox.ac.uk/.

Updated: 2013-01-02.

Your computer

Computing facilities required

The following requirements are the minimum specification recommended to participate in our courses.

PC Hardware

  • PC 2GHz
  • 2GB of RAM
  • 500MB of free hard disk space
  • SVGA display 800x600
  • CD-ROM drive (4X)
  • Speakers and soundcard
  • Mouse / keyboard
  • A means of offline storage such as a memory stick or external hard drive
  • Internet access - Broadband preferred
  • We strongly recommend that students have access to a printer

PC Software

  • Windows XP, Vista or Windows 7
  • A web browser [Support is provided for Internet Explorer (version 8 or higher) and Mozilla Firefox (version 4 or higher). Other web browsers may be used, but may present incompatibilities with the course website. Students experiencing technical difficulties caused by browser incompatibility will be advised to download and use one of the supported browsers.]
  • Flash Player (latest version)
  • A PDF reader such as Adobe Reader (latest version) or Foxit Reader (latest version)
  • A .doc file compatible office suite, such as Microsoft Office or LibreOffice

Note: Students studying the Advanced Diploma in Local History require the Microsoft Office Professional edition which includes the Access database application. Some other courses also require additional browser plug-ins. Please check the promotional website of the course you intend to study for its specific IT requirements.

Mac Hardware

  • Intel based
  • 1GB of RAM
  • 500MB of free hard disk space
  • SVGA display 800x600
  • CD-ROM drive (4X)
  • Speakers and soundcard
  • Mouse / keyboard
  • A means of offline storage such as a memory stick or external hard drive
  • Internet access - Broadband preferred
  • We strongly recommend that students have access to a printer

Mac Software

  • OS X 10.5 Snow Leopard (or later)
  • A web browser [Support is provided for Mozilla Firefox (latest version). Other web browsers may be used, but may present incompatibilities with the course website. Students experiencing technical difficulties caused by browser incompatibility will be advised to download and use one of the supported browsers.]
  • Flash Player (latest version)
  • A PDF reader such as Preview (built in to OS X v10.5 and later) or Adobe Reader (latest version)
  • A .doc file compatible office suite such as iWork, Microsoft Office for Mac, or LibreOffice

Note: Students studying the Advanced Diploma in Local History require the Microsoft Office Professional edition which includes the Access database application. Mac users studying this course will also required PC emulation software, such as Parallels. Some other courses also require additional browser plug-ins. Please check the promotional website of the course you intend to study for its specific IT requirements.

All the above components must be installed and maintained correctly.

Last updated: 2012-08-10T09:13:55+01:00