This section contains information of a technical nature such as details of the minimum computer requirements necessary to participate in the Department’s award-bearing and online courses, information about software, and instructions for submitting your course assignments (including guidance on how to optimise your assignment files for submission). If you have a specific technical issue, you may also find it helpful to consult the Frequently asked questions page, where you will find solutions to the questions most commonly asked by the Department’s students.

For help with academic and personal issues

Students are welcome to contact their tutor or course director through the forums on their course website or by email to discuss academic or personal issues.

For help with administrative issues

Students are welcome to contact their course administrator through the forums on their course website or by email to discuss administrative issues.

Change of personal details

Maintaining an up-to-date student record with the Department is essential. If you have changed your name, home address, telephone number or email address, please follow the instructions below to inform the Department:

  1. Create a new email message, addressed to you course administrator;
  2. In the body of the message, write your name, the course you are studying and the year, if applicable, then explain briefly the change that you wish to make.